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PAUBOX VS ZOHO MAIL
Zoho Mail makes you switch inboxes just to stay compliant
Zoho Mail makes HIPAA compliance your job. Paubox makes it automatic, from the inbox you already use.
100% HIPAA compliant
4.9/5 stars on G2
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Easy to send and receive
9,000+ companies use Paubox to secure over 100 million emails every month.
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Paubox vs Zoho Mail
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Feature
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Zoho Mail
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Where you work
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Paubox works with the Gmail or Microsoft 365 inbox your team already uses. Nothing to migrate.
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Zoho Mail is a separate email platform. Compliance means moving your team onto Zoho's mailboxes.
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Automatic encryption
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Paubox encrypts 100% of outbound email automatically.
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Zoho leaves encryption and ePHI handling to admin settings you configure and maintain yourself.
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Built for healthcare
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Paubox protects 9,000+ healthcare customers with BAA included and a product roadmap built for clinical workflows.
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Zoho is general-purpose software; its BAA covers only some Zoho services, and HIPAA setup is on you.
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Support you can reach
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Paubox offers US-based support rated 9.8/10 on G2.
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Zoho Mail's support is rated 6.0/10 on G2, its lowest category score.
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The hidden work in DIY compliance
Compliance becomes your project
Zoho hands you the configuration, marking ePHI fields, setting encryption rules, managing audit logs, and the responsibility to keep it right.
Platform migration, first
Zoho puts your team on new mailboxes, so getting compliant starts with moving your email off Gmail or Outlook.
Thin support when you need it
Zoho Mail's support is its lowest-rated area on G2 (6.0/10), and reviewers flag limited storage and a laggy mobile app.
Compliance from day one
Keep the inbox you have
Paubox layers onto the Gmail or Microsoft 365 account your team already uses. No migration, no new platform to learn.
Encryption on autopilot
Paubox encrypts every email by default at the domain level. No fields to mark, no rules to maintain.
Built for healthcare, start to finish
HIPAA compliance and HITRUST certification come standard. No extra contracts or bolt-ons.
Getting HIPAA-ready on Zoho is a project
Zoho Mail turnns compliance into a migration and a configuration you own and maintain. With Paubox there's nothing to build: it works on your existing email and encrypts everything automatically.
Request the BAA
Email Zoho's legal team and confirm which services it covers.
Migrate your mailboxes
Move your team's email onto Zoho's platform.
Configure the safeguards
Mark ePHI fields, set encryption and access rules.
Train your staff
Everyone learns a new email platform.
Maintain it yourself
Own the audit logs, settings, and compliance over time.
Why healthcare chooses Paubox
"Getting onboarded with Paubox was actually amazing, probably the easiest product, and some of the best folks I have ever worked with."
– Tony Cox, Henderson Behavioral Health
HIPAA compliant email security, built for healthcare
Paubox helps healthcare organizations protect PHI with built-in email encryption and AI-powered inbound threat protection. Secure patient communication without adding complexity or changing workflows.
Automatic encryption,
without extra steps
Every message is encrypted by default, so staff never have to remember to click a button or add a tag. Patient data stays protected every time.
Seamless experience for patients
Recipients can open secure emails directly in their inbox: no portals, apps, or logins required. Communication stays fast and frustration-free.
AI-powered protection against email attacks
Stop phishing, spoofing, and malware before they reach staff. Paubox uses advanced AI to detect and block evolving email attacks.
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Start sending HIPAA compliant email today
Encryption on autopilot, built for healthcare, and rated #1 on G2. See how simple compliant email can be.